Contact Us
Have questions about Compliance Pro or need support with your ISO27001 compliance journey? We're here to help. Reach out to our team using any of the methods below.
Send Us a Message
General Inquiries
Email: sarch@gmail.com
For general questions about our platform, pricing, or services.
Response Time:
We typically respond within 2-4 hours during business hours.
Technical Support
Email: sarch@gmail.com
Phone: 0 412 345 678
For existing customers needing technical assistance or platform support.
Support Hours:
Mon-Fri: 9:00 AM - 6:00 PM AEDT
Sat: 10:00 AM - 2:00 PM AEDT
Sun: Closed
Office Address
Compliance Pro Pty Ltd
123 Business District
Melbourne VIC 3000
Australia
Phone: 0 412 345 678
Office Hours:
Mon-Fri: 9:00 AM - 5:30 PM AEDT
Frequently Asked Questions
How quickly can I get started with Compliance Pro?
You can get started immediately after signing up. Our onboarding process typically takes 1-2 business days, during which we'll set up your organization profile and assign an auditor if needed.
Do you offer training on using the platform?
Yes! We provide comprehensive training sessions for new users, including live demonstrations, documentation, and ongoing support. Training is included with all subscription plans.
Can you help with ISO27001 certification?
Our platform provides tools to manage your ISO27001 compliance journey, and our certified auditors can conduct assessments. However, final certification must be obtained from an accredited certification body.
What security measures protect my data?
We use enterprise-grade security including 256-bit encryption, multi-factor authentication, regular security audits, and compliance with ISO27001 standards. Your data is hosted in secure Australian data centers.
Can I migrate from another compliance platform?
Yes, we offer data migration services to help you transition from other platforms. Our team will work with you to ensure a smooth migration of your existing compliance documentation.
What happens if I need support outside business hours?
While our phone support operates during business hours, you can always email us for assistance. We monitor urgent support requests and will respond to critical issues as quickly as possible.